Alibaba.com is a leading e-commerce platform designed to help businesses connect and trade with each other globally. To help new and existing suppliers optimize their performance on the platform, Alibaba.com offers a premium consulting service with our USA-based Account Management team.
What is Alibaba.com Account Management (AM) service?
Alibaba.com AM service provides technical and operational support as well as consultancy, management, and training to sellers on the platform. The USA-based service enables businesses to enjoy direct help from a team of experienced professionals. The team serves all North America suppliers and can assist in English, Spanish, and Chinese.
We had a dedicated customer service success manager who was incredibly knowledgeable about the platform, and he honestly almost became a teammate.
Bryan Guadagno, CEO of It’s Skinny Inc
Alibaba.com seller since 2022
What are the benefits of Alibaba.com Account Management service?
1. Onboarding assistance
Get started quickly with help in setting up your account, registration, digital ad operations, and more.
2. 1:1 analysis
The dedicated account managers provide tailored advice and support to help optimize the seller’s performance on the platform.
3. Product listing optimization
Increase visibility after having your storefront and product’s performance on the platform assessed.
4. Win the B2B digital shelf
Discover how to stand out on the platform and pick up critical insights into your brand and products.
5. Understand and maximize Alibaba.com tools
Learn what tools to use, how to unlock their full potential, and what areas of your store to target for optimal results.
6. Rapid solutions
Whatever the problem, the AM team is ready to assist in solving it. Breeze through daily operations issues with your personal problem-solvers.
Schedule a call today to find out more and enroll in the Account Management service.
Who can benefit from the Alibaba.com Account Management service?
Alibaba.com AM service is critical for any company looking to succeed in their business. It is especially valuable for businesses that:
- Require assistance in swiftly establishing a presence on Alibaba.com, ensuring sustained success.
- Aim to master Alibaba.com as an all-encompassing wholesaling platform.
- Lack familiarity with the online B2B space and seek guidance for navigating this new terrain.
- Seek to understand the steps necessary for enhancing visibility in search results.
- Desire personalized 1:1 analysis and feedback from platform experts.
Working with Alibaba’s team is probably the most remarkable part of dealing with Alibaba.com. You are talking to human… The relationship has been ironclad and very well supported.
Josh Lefkovitz, Founder of PMT Medical
Alibaba.com seller since 2021
How much does Alibaba.com Account Management service cost?
Alibaba.com AM service is accessible to Alibaba.com sellers registered with the Standard, Premium, and Verified Supplier plans, encompassing both the quarterly and annual payment plans within each tier.
